BPCA has partnered with Quest to provide BPCA members with comprehensive new benefits, available to access free of charge.
BPCA members now have unlimited access to:
- Four advice services (HR, Health and Safety, Tax and Legal)
- Three document libraries containing over 700 documents
- Free one-to-one meetings with advisors.
Jump to section:
Accessing the BPCA Quest benefits
BPCA members can:
- Access the expert advice line on 0116 243 7675
- Log in to your dedicated BPCA Quest dashboard at bpca.questcover.com*
- Book a free one-to-one consultation at questcover.com/121.
*Log-in details have been sent to members by email. If you have lost your login details or you’re missing the email, contact 01332 225 112 for your details. BPCA Quest login details differ from your BPCA Member/BPCA Registered login details.
Particularly for small businesses, access to expert advice can be expensive. We’ve invested heavily into BPCA Quest to expand the quantity and quality of the support we can offer members.
Dee Ward-Thompson, BPCA Head of Membership
Dee continued:
“The BPCA Servicing Committee has diligently compared loads of services, and we believe BPCA Quest will be a fantastic addition to your comprehensive member benefits.”
Health and safety advice line and template library
The BPCA Quest health and safety service ensures your business fully complies with health and safety regulations. This is a requirement for all companies, regardless of size. BPCA Quest offers an easy and convenient solution for those needing in-house expertise or looking to benchmark their internal resources.
Additionally, the health and safety service can provide valuable support for SMEs in maintaining compliance with health and safety standards.
What’s included?
BPCA Quest H&S advice line - 0116 243 7675
Talk to an experienced health and safety specialist for any queries or guidance on finding documents.
BPCA Quest website - bpca.questcover.com
Use over 130 health and safety template documents, which cover all the core documents and a health and safety policy.
One-to-one meetings - questcover.com/121
You can book a Health and Safety ‘Health Check’ with an advisor.
How can you benefit?
- Stay compliant by ensuring you're up-to-date with compliance documents
- Understand your health and safety responsibilities as an employer
- Reduce costs from in-house or external health and safety support
- Immediate answers to any questions or concerns
- Create a safe environment for your employees.
| Common call enquiries |
Popular documents |
- Accident management
- Incidents
- Reporting misconduct
- Compliance requirements
- Pregnancy risk assessments.
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- Health and safety policy
- Risk assessment forms
- Lone worker policy
- Working at heights
- Workstation assessment form.
|
HR advice line and template library
The BPCA Quest HR service is a valuable resource for businesses of all sizes that employ people. For small businesses without in-house specialists, it provides access to expertise that is essential for managing the employment of their staff.
For larger SMEs with in-house resources, it serves as valuable support for their HR department. Large companies may use the HR service to assist with complex cases.
What’s included?
BPCA Quest HR advice line - 0116 243 7675
Talk to an experienced HR/employment law specialist for any queries or guidance on finding documents.
BPCA Quest website - bpca.questcover.com
Use over 450+ HR template documents covering the lifecycle of an employee.
One-to-one meetings - questcover.com/121
You can book a HR ‘health check’ with an advisor.
How can you benefit?
- Resolve any employment-related issues
- Understand your HR responsibilities as an employer
- Reduce costs from in-house or external HR support
- Immediate answers to any questions or concerns
- Stay compliant by ensuring you're up to date with all legislation
- Operate with peace of mind.
| Common call enquiries |
Popular documents |
Disciplinary issues
Persistent absence
Workplace disputes
Disability and capability issues
Redundancy
Equal pay
Grievances. |
Redundancy
Maternity and paternity
Employee contracts and handbooks
Disciplinary
Recruitment. |
Tax and VAT advice line
The BPCA Quest Tax service is a valuable resource for businesses of all sizes seeking professional guidance on tax-related matters.
Whether you’re a small startup looking for advice on managing your finances or a large corporation seeking guidance on tax planning, the tax service can provide the expert support you need.
What’s included?
BPCA Quest tax advice line - 0116 243 7675
Talk to an experienced tax specialist.
BPCA Quest VAT advice line - 0116 243 7675
Talk to an experienced VAT specialist.
How can you benefit?
- Manage any issues from tax returns to HMRC enquiries
- Control your tax liabilities from calculations to benefits-in-kind
- Receive international trade advice on VAT and duty
- Reduce costs from in-house or external Tax/VAT support.
| Common call enquiries |
Common issues |
HMRC enquiries
VAT exemptions
Treatment of benefits in kind
Property income and expenses
Capital gains tax liability
Stamp duty liability
VAT rates on land and property. |
HMRC investigations
Tax and VAT returns
Corporation tax calculations
EU reverse charge mechanism
Recovery of foreign VAT
Inheritance tax and estates
Remittance from foreign income. |
Legal advice line and documents library
The BPCA Quest legal service is an essential tool for businesses of all sizes. It is particularly beneficial for small businesses and sole traders who may not have access to in-house legal expertise.
Whether you are just starting out in business or are an established company looking to address specific legal issues, the legal service can be a critical component of your success.
What’s included?
BPCA Quest legal advice line - 0116 243 7675
Talk to an experienced legal advisor for any queries or guidance on finding documents.
BPCA Quest website - bpca.questcover.com
Use over 180+ legal template documents covering aspects such as GDPR. There are also guidance notes, checklists and business documents to aid you in your quest for legal compliance.
How can you benefit?
- Get legal guidance on your next steps in any dispute
- Understand your rights regarding what you should and shouldn’t do or say
- Reduce costs by using the advice line as a first point of contact
- Protect your business by ensuring legal compliance.
| Common call enquiries |
Popular documents |
GDPR Regulations
How to recover monies owed
Your legal rights
Commercial law
Company law
Terms and conditions |
Debt recovery letters
GDPR guides and checklists
Terms and conditions
Suppliers and contracts
Partnership documents
Business letters. |
BPCA Quest frequently asked questions
Who is Quest?
Quest is a national HR and Health and Safety service provider, training solutions, and consultancy.
With over 30 years of expertise, they are recommended by the British Chambers of Commerce and the Trade Association Forum. Quest support over 80,000 organisations.
How can unlimited access be free? What's the catch?
There is no catch. The service is not free; it’s available because your BPCA membership subscription pays Quest an agreed fee to provide the service.
I have internal resources - do I need BPCA Quest?
These services can be used to support your in-house specialist via documents and advice. Book a one-to-one discovery meeting to show them the value of the service.
We outsource our HR / H&S - do we need BPCA Quest?
Using BPCA Quest could save you a lot of money. If you outsource HR or H&S, you may not need to pay for an external resource. Book a one-to-one discovery meeting with a Quest Business Support Manager, who can advise further.
Is BPCA Quest confidential? Does BPCA know what advice we request?
Any conversation you have with the expert advisers at BPCA Quest is entirely confidential. Quest will never report back to BPCA on specific member enquiries or support. All BPCA sees is generic usage data of the benefit, not specific member enquiries.
What happened to BPCA Business Shield?
BPCA Quest replaces the BPCA BusinessShield, which provided HR, Health and Safety information and documents for members. We’re confident that BPCA Quest provides far better value for BPCA members, given that we can now offer legal and tax advice, plus a more comprehensive library of documents.
YOUR FEEDBACK
As with any new member benefit, we want to hear your feedback! Let us know how the benefit works or areas we could improve.
membership@bpca.org.uk