In 2015, the Consumer Rights Act became active in the UK and gave certain rights those purchasing products and contracting services.

Understanding this piece of legislation will help you to avoid any unnecessary consumer disputes.

During this video, Natalie will explore:

• Consumer Rights Act 2015
• How it can affect pest management services
• How to protect your business.

Information is correct at the time of filming.

This video is designed for pest management technicians.

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