PRESS RELEASE
BPCA membership benefit provider, Insectram, provider of professional pest management software, today announced the global launch of a revolutionary field service automation suite.
For the first time, pest control operators can deploy the world’s first dedicated, industry-specific online booking system paired with an autonomous AI call handling agent that has been specially trained in pest control protocols and biology.
While generic scheduling software and basic phone answering scripts have long frustrated field service businesses, they consistently fail to handle the highly technical, high-urgency nature of pest management. Insectram’s new integrated suite bridges this gap by ensuring that whether a customer visits a company’s website or calls their office phone, they interact with a platform that understands pest control.
The breakthrough AI call handling agent acts as an autonomous virtual office assistant. Specially trained on vast datasets of pest identification, chemical safety regulations, treatment intervals, and industry compliance, the AI can confidently speak to stressed homeowners or commercial facility managers.
It diagnoses the pest emergency, checks real-time technician schedules, confirms location-based travel routes, and collects secure card payments directly over the phone - all without human staff intervention.
"Pest controllers have been forced to twist generic software to fit their needs, or risk losing urgent leads to voicemail when their office is busy. We didn't just build a standard chat or voice bot. We built an AI agent that knows the difference between a German cockroach and an Oriental cockroach, understands treatment safety windows, and knows exactly which technician to handle the job. It doesn't just take messages; it completely triages, books, and secures upfront payment 24/7.
Taylan Karakaş, Founder at Insectram
Key features of the Insectram automation suite include:
- Pest-Trained AI Call Handler: Seamlessly manages inbound office calls, identifies pest issues via intelligent questioning, and books appointments autonomously
- Intelligent Online Triage Engine: A web-based booking portal that guides online clients through a dynamic questionnaire to match them with the exact service they require
- Upfront Payment Collection: Integrates securely with major global payment gateways to process card payments instantly during the phone call, online web checkout or in person using the mobile application
- Automatic Compliance & Route Optimisation: Instantly syncs phone and web bookings into the core Insectram app, verifying technician certifications, equipment availability, and geo-optimised travel paths.
The Insectram booking engine and AI call handling agent are available immediately for global deployment. For more information, to listen to a live audio sample of the AI agent, or to book a platform demonstration, visit insectram.co.uk
Enhanced offering for BPCA members
Get exclusive savings, hands-on support and smoother onboarding with Insectram, a digital platform built specifically for professional pest management businesses.
BPCA members get enhanced access to Insectram’s tools and expertise, designed to save time, improve reporting and support more efficient service delivery.
10% discount on subscriptions
Available to all BPCA members on both Standard and Pro Insectram subscription packages.
Free on-site training or consultation
One full day of in-person training or consultancy, delivered at your premises anywhere in the UK mainland.
Members based in Ireland or Europe can access the same support, with a travel surcharge applied.
Already using another system? Insectram will migrate your existing customer portfolio lists to the Insectram portal, free of charge.
These BPCA-exclusive benefits sit alongside Insectram’s standard offering:
- Three free online training sessions per year
- UK-based technical support
- Transparent pricing with no licence fees or hidden charges.
How to get started
Visit insectram.co.uk to explore the platform and request a demo.
When signing up, mention your BPCA membership to access the exclusive benefits.
Contact Insectram today
Note: BPCA membership will be verified during onboarding.