PPC111 | Member benefit
BPCA has partnered with Quest to provide members with comprehensive new benefits, available to access free of charge.
Here’s everything you need to know about the enhanced business support offering!
Jump to FAQ.
As a member what do you get?
Five expert advice lines (health and safety, HR, legal, tax and VAT)
▶ Access your dashboard bpca.questcover.com
Three document libraries of over 750 downloadable documents and templates
▶ Book a one-to-one at questcover.com/121
Free one-to-one support meetings
▶ Advice line 0116 243 7675
Health and safety advice and template library
The BPCA Quest health and safety service ensures your business fully complies with health and safety regulations. This is a requirement for all companies, regardless of size.
BPCA Quest offers an easy and convenient solution for those needing in-house expertise or looking to benchmark their internal resources.
Additionally, the health and safety service can provide valuable support for SMEs in maintaining compliance with health and safety standards.
What’s included?
• H&S advice line 0116 243 7675
• Website: bpca.questcover.com
• One-to-one meetings: questcover.com/121
How can you benefit?
• Create a safe environment for your employees
• Stay compliant by ensuring you’re up-to-date with documents
• Understand your health and safety responsibilities as an employer
• Reduce costs from in-house or external health and safety support
• Immediate answers to any questions and concerns
• Download and use over 130 health and safety template documents.
Human resources advice and template library
The BPCA Quest HR service is a valuable resource for businesses of all sizes that employ people. For small businesses without in-house specialists, it provides access to expertise that is essential for managing the employment of their staff.
For larger SMEs with in-house resources, it serves as valuable support for their HR department. Large companies may use the HR service to assist with complex cases.
What’s included?
• HR advice line 0116 243 7675
• Website: bpca.questcover.com
• One-to-one meetings: questcover.com/121
How can you benefit?
• Resolve any employment-related issue
• Understand your HR responsibilities as an employer
• Reduce costs from in-house or external HR support
• Immediate answers to any questions and concerns
• Download and use over 450 HR template documents.
“Access to expert advice can be expensive, particularly for small businesses. We’ve invested heavily in BPCA Quest to expand the quantity and quality of the support we offer members.
BPCA’s Servicing Committee has diligently compared many services, and believes BPCA Quest will be a fantastic addition to your comprehensive member benefits.” Dee Ward-Thompson, BPCA Head of Membership
Legal advice and documents library
The BPCA Quest legal service is an essential tool for businesses of all sizes. It is particularly beneficial for small businesses and sole traders who may not have access to in-house legal expertise.
Whether you are just starting out in business or are an established company looking to address specific legal issues, the legal service can be a critical component of your success.
What’s included?
• Legal advice line 0116 243 7675
• Website: bpca.questcover.com
How can you benefit?
• Get legal guidance on your next steps in any dispute
• Understand your rights regarding what you should and shouldn’t do or say
• Reduce costs by using the advice line as a first point of contact
• Protect your business by ensuring legal compliance
• Download and use over 180 legal template documents.
Tax and VAT advice
The BPCA Quest tax service is a valuable resource for businesses of all sizes seeking professional guidance on tax-related matters.
Whether you’re a small startup looking for advice on managing your finances or a large corporation seeking guidance on tax planning, the tax service can provide the expert support you need.
What’s included?
• Tax and VAT advice line 0116 243 7675
How can you benefit?
• Manage any issues ranging from tax returns to HMRC enquiries
• Receive international trade advice on VAT and duty
• Control your tax liabilities ranging from calculations to benefits-in-kind
• Reduce costs from in-house or external tax and VAT support.
Frequently asked questions
What is Quest?
Quest is a national HR, health and safety, training and consultancy service provider that supports more than 80,000 organisations. With more than 30 years of experience, Quest is recommended by the British Chambers of Commerce and the Trade Association Forum.
How can unlimited access be free? What’s the catch?
There is no catch. The service is free at point of use, but it’s available because BPCA pays Quest a fee to provide the service.
I have internal resources – do I need BPCA Quest?
These services can be used to support your in-house specialist via documents and advice. Book a one-to-one discovery meeting to show them the value of the service.
We outsource our HR and H&S – do we need BPCA Quest?
Using BPCA Quest could save you a lot of money. If you outsource HR or H&S, you may not need to pay for an external resource. Book a one-to-one discovery meeting with a Quest Business Support Manager, who will be able to advise further.
Is BPCA Quest confidential? Does BPCA know what advice we request?
Any conversation you have with the expert advisers at BPCA Quest is entirely confidential. Quest will never report back to BPCA on specific member enquiries or support. All BPCA sees is generic usage data of the benefit, not specific member enquiries.
What happened to BPCA BusinessShield?
BPCA Quest replaces BPCA BusinessShield, which provided HR, health and safety information and documents for members. We’re confident that BPCA Quest provides far better value for BPCA members, given that we can now offer legal and tax advice, plus a more comprehensive library of documents.