Professional Pest Controller Magazine Issue 98

27 February 2020

Doesn't time fly when you're having fun?

Chief Exec Viewpoint | PPC98 March 2020

That’s me, now, two years as CEO at BPCA and it’s been an exciting two years. Much done and much still to do.

It’s been a pleasure to meet many of our members at our Board and committees, at events around the country and popping in to visit members when I am in their area.

I’ve also spent time speaking with former members and pest control companies that have never been in membership.

It’s great to get that 360-degree insight.

Internally, we’ve done a lot of work on strategy and culture.

We’ve been developing a new set of values and learning how to embed our values.

We recently embarked on some leadership development and spent some time out together as a Staff team doing some valuable team development days.

Working with the Executive Board, we have looked at what competencies we have on the Board and what gaps we may have as we recruit new Board members.

At Committee level, some great work has been done and we’re slowly engaging the Committees with the strategy and their role in supporting delivery of that.

Meanwhile, the sector doesn’t stand still with some significant changes within our membership community, due to companies being bought and sold.

Our toolbox is continually under challenge and review: we have the ongoing challenges with bird licences, there are significant changes in the products we can use, ongoing challenges to the use of glue boards and some early discussions on ensuring rodent traps are tested.

We have continued to engage with major users of pest control services: food retailers, pub and restaurant chains, hospitals and so on.

Our aim here is to help them procure pest management services more effectively.

For our members, we are always looking at how we can best serve them as a trade association.

Much of this work has been about driving professionalism and being the voice of our members.

We held our first parliamentary event last year and aim to do more of this type of event to raise awareness of the impact of professional pest management.

We also continue to ensure we provide the highest level of support for our members through our events, our publications, our direct support and the member benefits we provide.

The last two years have certainly flown by and there’s never been a dull moment.

One thing I am sure about is that the future will be just as exciting.

Thanks to everyone for their support over the last two years and I look forward to working with you in the months and years ahead.

BPCA Chief Executive

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