| Technical Theatre Sponsored by BASF | Business theatre Sponsored by BPCA BusinessShield | 
|   | DAY ONE: Wednesday 20 March |   | 
| 10:00 | Can we stem the tide? Invasive non-native species Niall Moore, Non-Native Species Secretariat | Site-specific pest risk assessments John Lloyd, Technical Consultant and Company Entomologist | 10:00 | 
| 11:00 | Cockroach foraging behaviour and biology Steve Broadbent, Ensystex | When it goes wrong Martin Ball, Wildlife Incident Investigation Scheme | 11:15 | 
| 12:00 | Rodent Control Challenges and Solutions Sharon Hughes, BASF | Rodent risks: Closure and prosecution stories Dr Belinda Stuart-Moonlight, Chartered Environmental Health practitioner and expert witness | 12:15 | 
| 13:00 | Bed bugs - new findings on how to detect an unwanted sleeping partner Dr Jette Knudsen, Nattaro Labs AB | How to hack smart homes and business Tony Gee, Pen Test Partners | 13:15 | 
| 14:00 | 10 years of rat and mouse control procedures Paul Charlson, National Pest Advisory Panel (NPAP), CIEH | Use the law to sell your services Paul Westgate, Westgate Pest Control | 14:15 | 
| 15:00 | Protecting Jersey from Asian hornets Bob Hogg, Absolute Pest Control and Jersey Beekeepers’ Association | Should I give up, or just keep on chasing payments? Peter Wallwork, The Credit Services Association | 15:15 | 
| 16:00 | British Pest Management Awards Ceremony |   |   | 
| 18:30to late
 | BPMA and PestEx Afterparty | Giant Robot, Canary Wharf Buy tickets at bpca.org.uk/afterparty | 
| DAY TWO: Thursday 21 March | 
| 10:00 | Acquisition, incubation and transfer of bacteria by household insects Matthew Davies, Killgerm Federica Boiocchi, Aston University, Birmingham | Our terms and conditions apply...maybe? David Quinton, Which? | 10:15 | 
| 11:15 | Building great pest management programmesRichard Moseley, Bayer
 | Don’t get caught in the GDPR trap! Louise Coldwell, Killgerm | 11:15 | 
| 12:15 | A world without pesticides Alex Wade, Pelgar | Site-specific versus general risk assessments Barry Nicol, Stallard Kane and BPCA BusinessShield | 12:15 | 
| 13:30 | AIB International:the first 100 years
 Jeff Wilson, VP Operations, Europe, Africa, Asia, AIB International | Reputation management - preparing for the unexpected Jane Shepherd MCIPR, Shepherd PR | 13:15 | 
| 14:30 | Expectations from pest monitoring in food manufacturing Ferenc Varga, Food Safety Manager, Nestlé | BPCA open forum The BPCA team, chaired by Ian Andrew, Chief Exec, BPCA | 14:15 | 
| 15:15 | Winning big: SLAs and tendering  Kevin Higgins, BPCA Dee Ward-Thompson, BPCA Richard Harris, Harris Associates |   |   |